The Fusion CX IPO is a book-built issue worth ₹702 crore, comprising a fresh issue of ₹500 crore and an offer for sale (OFS) of ₹202 crore by existing shareholders.
The Fusion CX IPO opens for bidding on Oct 14, 2026 and closes on Oct 16, 2026. Allotment is expected to be finalized on Oct 19, and the shares are scheduled to list on the BSE and NSE on Oct 22, 2026 (tentative).
The Fusion CX IPO has a price band of ₹275 to ₹289 per share, with a lot size of 51 shares. At the upper price band, retail investors need a minimum of ₹14,739 (1 lot, 51 shares). The minimum application amount for HNIs depends on the applicable non-institutional investor category and lot requirements.
For the Fusion CX IPO, Nuvama Wealth Management Ltd., IIFL Capital Services Ltd., and Motilal Oswal Investment Advisors Ltd. are the book-running lead managers, while KFin Technologies Ltd. is the registrar to the issue.
| Category | Min Lots | Shares | Amount |
|---|---|---|---|
| Retail (sNII) | 1 | 51 | 14,739 |
| HNI / NII | 68 | 3468 | 10,02,252 |
| Category | Sub (×) | Offered | Bid For | Amt (Cr)* |
|---|---|---|---|---|
| QIB | 4.21× | 72,87,197 | 3,06,88,026 | ₹886.88 Cr |
| NII / HNI (Total) | 4.73× | 36,43,598 | 1,72,34,736 | ₹498.08 Cr |
| Retail Investors | 5.99× | 24,29,066 | 1,45,41,273 | ₹420.24 Cr |
| Market Maker * | 1× | — | — | — |
| Total ** | 4.68× | 1,33,59,861 | 6,24,64,035 | ₹1,805.21 Cr |
| Category | Sub (×) | Offered | Bid For | Amt (Cr)* |
|---|---|---|---|---|
| QIB | 4.21× | 72,87,197 | 3,06,88,026 | ₹886.88 Cr |
| NII / HNI (Total) | 4.73× | 36,43,598 | 1,72,34,736 | ₹498.08 Cr |
| Retail Investors | 5.99× | 24,29,066 | 1,45,41,273 | ₹420.24 Cr |
| Market Maker * | 1× | — | — | — |
| Total ** | 4.68× | 1,33,59,861 | 6,24,64,035 | ₹1,805.21 Cr |
| Metric | 30 Jun 2026 | 31 Mar 2026 | 31 Mar 2025 |
|---|---|---|---|
| Revenue | 503.85 | 1851.83 | 1352.03 |
| PAT | 55.70 | 169.84 | 74.31 |
| EBITDA | 95.09 | 329.87 | 197.78 |
| Net Worth | 24.57 | 26.74 | 16.66 |
| Total Assets | 1367.85 | 1385.15 | 1143.25 |
| Reserves | 607.01 | 547.97 | 345.76 |
| Borrowings | 48.06 | 58.73 | 81.93 |
Incorporated in 2004, Fusion CX Limited is a customer experience (CX) and business process solutions provider offering multichannel customer support through voice, email, chat, social media and messaging. The company also provides AI data infrastructure services, including data collection, data annotation, image and video labelling, and robotic teleoperations.
Fusion CX combines human expertise with technology and proprietary AI tools to deliver multilingual, omnichannel customer engagement, improve operational efficiency and automate customer interactions. Through its subsidiary, Omind Technologies, the company is developing AI-powered solutions for marketing, conversational AI, quality automation and workforce management.
As of June 30, 2026, Fusion CX operated 40 delivery centres across 13 countries, supported customers in 28 languages and served 208 customers, including 22 Fortune 1000 companies. Its key industry verticals include telecom and utilities, healthcare and life sciences, high-tech and travel, banking, financial services and insurance (BFSI), and retail.
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